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Hitched.co.uk
Vendor - Account Support
Vendor - Account Support
Vendor Marketplace - Account Management
Tips to Improve Vendor Response Rate from Lead Inquiries
How to Edit and Optimize Your Vendor Storefront
How A Vendor Can Manage and Reply to Messages from Couples
How to Add Photos and Videos to Your Storefront
How to Update Your Business Information
How to Manage Your Vendor Services and Pricing
See all 19 articles
Vendor Registration Admin
Why is my account not active?
How does registration work on Hitched.co.uk?
How can I remove my company from the portal?
Vendor Marketplace Content
I cannot log into the Hitched APP?
Why do I receive requests from couples with whom I have not had direct contact?
How can I improve the alignment of my photos?
What features are not available with the Start Pack?
How do I edit my photos?
Why does a "Real Wedding" keep appearing after having deleted it?
Vendor Account Updates
How can I change my vendor dashboard password?
What are the best ways to improve my storefront?
How can I change the name of my company in the portal?
Why was my company removed without prior notice?
Vendor Account Payments
How do I get a refund for a credit balance?
How do I change my payment method?
How do I change/update my card details?
What do I do if my card payment was rejected?
How do I know if my payment has been received?
Contract Expiration
How can I request a change in my contract?
Why was my business contract cancelled?
Contract Renewals
How long will it take to process my cancellation request?
Can I cancel the requested cancellation?
How do I cancel my contract due to business closure?
How do I know if my contract has been renewed?
Review Management (Vendors)
How to collect reviews from couples?
How can Vendors respond to reviews?
As a Vendor, can I delete or edit a review?
Why was my review removed?
How to report or dispute a review?
What are the review guidelines?
See all 13 articles
Password Management
How can I change my vendor dashboard password?
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