Vendors

Vendor Registration

• Why is my account not active?
• How does registration work on Hitched.co.uk?
• How can I remove my company from the portal?

Update Your Account

• How can I change my vendor dashboard password?
• How to Remove or Deactivate Your Vendor Listing
• How can I change the name of my company in the portal?
• Why was my company removed without prior notice?

Password & Sign-in

• As a Vendor, How Can I Reset My Password?
• I cannot log into the Hitched APP?

Storefront Content

• What are the best ways to improve my storefront?
• How to Edit and Optimize Your Vendor Storefront
• How to Add Photos and Videos to Your Storefront
• How to Update Your Business Information
• How to Manage Your Vendor Services and Pricing
• How to Add Social Media Links to Your Vendor Storefront Listing
• See all 14 articles

Leads & Enquiries

• Tips to Improve Vendor Response Rate from Lead Inquiries
• How A Vendor Can Manage and Reply to Messages from Couples
• What to Do After Receiving a Lead from a Consumer?
• How Can I Increase My Lead Volume, as a Vendor?
• Top Questions regarding Vendor Leads
• Do Couples Contact Multiple Vendors?
• See all 11 articles

Advertising Campaigns

• As a Vendor: How to Create Special Offers and Late Availability Promotions
• What is the Promo Newsletter included in my contract?

Review Management

• How to collect reviews from couples?
• How can Vendors respond to reviews?
• As a Vendor, can I delete or edit a review?
• Why was my review removed?
• How to report or dispute a review?
• What are the review guidelines?
• See all 13 articles

Billing & Payments

• How do I get a refund for a credit balance?
• How do I change my payment method?
• How do I change/update my card details?
• What do I do if my card payment was rejected?
• How do I know if my payment has been received?

Contract Expiration

• How can I request a change in my contract?
• Why was my business contract cancelled?

Contract Renewals

• How long will it take to process my cancellation request?
• Can I cancel the requested cancellation?
• How do I cancel my contract due to business closure?
• How do I know if my contract has been renewed?