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Articles in this section
  • What is the Promo Newsletter included in my contract?
  • How do I get a refund for a credit balance?
  • How do I change my payment method?
  • How do I change/update my card details?
  • What do I do if my card payment was rejected?
  • How do I know if my payment has been received?
  • How long will it take to process my cancellation request?
  • Can I cancel the requested cancellation?
  • How can I request a change in my contract?
  • How do I know if my contract has been renewed?
  • See more

What do I do if my card payment was rejected?

Please review or update your card details if necessary and complete the payment through the 'Invoices' section in your Portal Management menu.
 

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