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  1. Hitched.co.uk
  2. Vendors
  3. Billing & Payments
Articles in this section
  • What is the Promo Newsletter included in my contract?
  • How do I get a refund for a credit balance?
  • How do I change my payment method?
  • How do I change/update my card details?
  • What do I do if my card payment was rejected?
  • How do I know if my payment has been received?
  • How long will it take to process my cancellation request?
  • Can I cancel the requested cancellation?
  • How can I request a change in my contract?
  • How do I know if my contract has been renewed?
  • See more

How do I get a refund for a credit balance?

If, after the cancellation of your contract, you have a balance in your favour, please submit a request to our Accounts team for further assistance.

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