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How to add email addresses that receive enquiries

You can add multiple email addresses to receive copies of enquiries sent to your business.

This can be useful if more than one person needs to receive new enquiry notifications.

Add an email address

  1. Sign in to your Vendor account.
  2. Open Configuration from the management menu.
  3. Select Email addresses that receive requests.
  4. Add the email addresses you want to receive enquiries.
  5. Save your changes.

You can add more than one email address by separating each address with a comma.

For example:

email_address_1@xyz.com, email_address_2@xyz.com

The additional email addresses receive a copy of new enquiries.

This option is available to both Free and Premium members.

Email recipients and account access

Adding an email address as an enquiry recipient does not create a separate login for that person.

Your business account has one username and password for accessing the Vendor Portal. If another person needs to access the account directly, they must use the account's existing login credentials.