Our Content team reviews photos before they are published on your storefront. A photo may be rejected if it does not meet our content or quality requirements.
Common reasons include:
- The image is low quality or unclear.
- The image contains text or watermarks.
- The image includes contact details.
- The image does not represent your business or your real work.
How to fix a rejected photo
Review the image and upload a new version that:
- Is clear and high quality.
- Does not contain text, watermarks or graphic overlays.
- Does not show contact details.
- Represents your business and the work or services you provide.
If you are unsure why a specific photo was rejected, contact us using the email address linked to your account and include the photo title. We can check the review details and help you understand what needs to be changed.