Multilogin allows eligible businesses to access multiple storefronts using the same login details. You can switch between linked storefronts without signing out and back in to each account.
Who can use Multilogin?
To set up Multilogin, your accounts must meet the following requirements:
- At least 2 business accounts: You must have at least two storefront accounts to link.
- Same legal entity: Both storefronts must belong to the same legal company or legal entity.
- At least 1 Premium account: At least one storefront must have an active Premium profile or have had a Premium contract in the past.
- Desktop access: You must use a desktop computer or web browser to access Multilogin configuration. This feature isn't available in the mobile app.
Your eligible Premium storefront acts as the main account for managing your linked storefronts. Two free listings cannot be linked if neither has had a Premium contract.
How do I request a Multilogin account?
If your accounts meet the eligibility requirements, follow these steps:
- Confirm that all storefronts you want to link belong to the same legal entity.
- Send an email request to Customer Support using the email address linked to your account.
- Include your primary company name and the names or CRM IDs of all storefronts you want to link.
- Once our team has configured Multilogin, you'll receive a password reset link to set up your main login credentials.
How does Multilogin work?
Once Multilogin is activated, you can use the same login details to access your linked storefronts and switch between them without signing out.
Can I set up Multilogin from the mobile app?
No. Multilogin configuration must be accessed through a desktop computer or web browser.
Can I link storefronts if both profiles are free listings?
Yes, provided at least one storefront has had a Premium contract in the past and both storefronts belong to the same legal entity. Two free listings with no Premium contract history cannot be linked.
What if I meet the requirements but can't access Multilogin?
If your accounts meet the eligibility requirements but you cannot access Multilogin, contact Customer Support using the email address linked to your account. Include your company name and the details of the storefronts you want to link.
Interested in upgrading?
If you’d like to learn more about Premium or discuss upgrading your account, our sales team can help.