If you have archived an enquiry and want to return it to your inbox, follow the steps below.
How to find an archived enquiry
- Sign in to your vendor account from a desktop browser.
- Open Enquiries.
- Select Archives from the submenu.
- Find and open the enquiry you want to restore.
How to restore an archived enquiry
- Open the archived conversation.
- Click the three-dot menu in the top-right corner of the conversation.
- Select Move to Inbox.
The conversation should return to your inbox.
Can I restore a deleted enquiry?
These instructions apply to archived enquiries. If you cannot find an enquiry in your archive, contact Vendor Support using the email address linked to your account for assistance.